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Thread: A Moment in BrainTalk History: Flood Protection On!

  1. #1
    Administrator/Community Manager David Hosobuchi's Avatar
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    Default A Moment in BrainTalk History: Flood Protection On!

    As we embark on a fresh install of the forums, as we have done several times in the history of this community, I would like to take some time to remember some of the events that have made this community unique. One such event that sticks out in my mind was the Great Server Flood of 2003. I have managed to dig up the original post made by John Lester explaining this incident, and the sudden, unannounced downtime that had left so many of us frantic, thinking BrainTalk had disappeared forever.
    Quote Originally Posted by John Lester
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    Hi everyone, Well, it was Murphy's Law again. Just as I went out of town for a meeting, a malfunctioning air conditioner decided to turn the computer server room where BrainTalk lives into a swamp. The BrainTalk server went down, and it went down hard. Luckily there was no major hardware damage except for the UPS connected to the BrainTalk server, which went to that UPS pasture in the sky after going for a swim. Here's the timeline as far as I can figure it out:

    1) Server room air conditioner flakes out and starts pumping water into server room. Floor starts getting wet.
    2) UPS connected to BrainTalk Server was sitting on floor.
    3) Fortunately, BrainTalk Server is NOT sitting right on floor...it is a few inches above the wetness.
    4) UPS gets wet, gets toasted, and sends a dying power spike to the BrainTalk server, frying one of the power supplies in the server.
    5) BrainTalk crashes...merrily corrupting data on the way out. Fortunately, the death of the power supply doesn't seem to have caused any hardware problems.
    6) John notices dead server while out of town. Tries to remotely fix it. Notices it is REALLY dead...totally offline. Can't do anything.
    7) John returns after being away 10 days. Water has been cleaned up by then, and air conditioner fixed. Replaces UPS. Switches the BrainTalk Server over to another redundant internal power supply.
    8) John rebuilds corrupted data. Prays to the Patron Saint of Servers and hits the reboot button. Server comes back up.

    Anyway, that's it. I'm really sorry for the downtime. There was nothing I could do remotely, and I don't have anyone here at MGH who could have fixed this problem (it was a bit more complicated than just "reboot the server" kind of stuff.) At least this story has a happy ending. Take care, -John
    This is a excellent example of how BrainTalk Communities has grown and evolved over the years. With the latest improvements, we have a larger administrative staff, that are able to work remotely. Using a hosted Virtual Private Server (VPS), where the VPS servers do daily backups to "offline" servers in case the online servers have problems. If there's no quick fix, the offline server is brought online while they work on the broken one. This gives us our flood protection!

    More BrainTalk History to come....
    David Hosobuchi
    Administrator/Community Manager
    BrainTalk Communities Inc.

    "The most determined win."


  2. #2
    Distinguished Community Member Earth Mother 2 Angels's Avatar
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    Thanks for the trip down Memory Lane, David.

    In those days, BT was our primary mode of communication. Pre-Facebook, texting, etc., we relied on BT for social as well as medical reasons, which caused greater panic and withdrawal symptoms than most folks are probably experiencing through this current BT transition. Lots of Child Neuro members now connect on Facebook evidently, so they're less likely to feel the same anxiety now as they did then. Plus, then we had no idea what was going on, and this time you gave us fair warning, and explained the transition. Of course, this move was planned, and the Great Server Flood was unexpected.

    It's good to know that BT has caught up with today's technology, which provides us with Flood Insurance. :)

    And it's nostalgic to reflect on the history of BT, recalling what was going on during those times, and those who frequently participated and have now disappeared. We all felt so close to each other and shared so much. While that may be happening elsewhere on the internet, my sentimental soul misses it here and hopes it will return.

    Thanks for the new home. It's very nice and roomy. :) A brand new roof over our heads, and no leaks! :)

    Love & Light,

    Rose
    Mom to Jon, 48, (seizure disorder; Gtube; trache; colostomy; osteoporosis; hypothyroid; enlarged prostate; lymphedema, assorted mysteries) and Michael, 32, (intractable seizures; Gtube), who were born with an undiagnosed progressive neuromuscular disease and courageous spirits. Our Angel Michael received his wings in 2003 and now resides in Heaven. Our Angel Jon lives at home with me and Jim, the world's most wonderful dad.

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