I brought in my paper prescriptions last Friday. I always get seven prescriptions, so I admit that I don't always double-check each one on the spot for accuracy. I'd have to take the pill bottles out of the bag and make sure everything was correct. That would be awkward and embarassing as there is always a line of people at my busy pharmacy.
My problem: I was just putting away my prescriptions that I'd taken home. I noticed that the one for Avinza (oral morphine) was filled incorrectly. I always get 180 pills per month, and I was only given 120 pills. Also, the directions always say, "Take 6 capsules every morning". This time, the directions said, "Take one capsule every 6 hours every morning". That latter sentence obviously doesn't even make grammatical sense.
I don't think anyone did this on purpose (at least I hope not!). They are a very busy pharmacy and they were probably rushing to fill it.
I plan to call the pharmacy tomorrow. I hope they still have my paper script---do pharmacies keep those? Then they could see what my doctor really wrote. I've been taking the same dose for at least two years, so this should not make sense to the pharmacist. They can always call my doctor to verify.
Since Avinza is a Schedule II med, will the pharmacy give me grief about not wanting to do a "partial fill" when it was THEIR MISTAKE? I know that this pharmacy refuses to do partial fills, but this was THEIR mistake.
It wouldn't be fair at all for me to have to go through a whole month with insufficient meds when the pharmacist made an error. Also, my doctor's office is an hour away, so I can't just drive there and get a new script. I'm afraid that the pharmacist may ask me to drive all the way to my doctor's office, but that just isn't realistic given the amount of pain I'm in.
If this has happened to anyone else, please let me know what happened in your case. How should I proceed? Any advice is welcome!