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Thread: Moderator, I need your help!

  1. #1
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    Default Moderator, I need your help!

    I've got a new kindle fire, and need to log in from it.....but I've forgotten my password. In addition, I've got two signings, one on my laptop, one on my old kindle. Can I consolidate them so that I have just one, that I can use everywhere? And I promise this time I'll write it down!!

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  3. #2

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    Hello Uppitycats,

    This is beyond a moderator's ability. I'll forward your query to Mike.

    I'm sorry for your problems and I hope they can be resolved soon!

    #7

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  5. #3
    Distinguished Community Member Earth Mother 2 Angels's Avatar
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    Lightbulb

    ((((((Cat)))))) ~

    At the top, click on "Log In."

    You will see this window:

    Screen Shot 2017-10-25 at 6.57.10 PM.jpg

    At the top, with the explanation, there is a link if you've forgotten your password. That allows you to reset your password. Give that a try.

    Do your devices offer a "save this password" option? If so, click yes, when it appears, then you won't have to remember your password when you log in.

    Also, you can click the box "Remember Me," and you can stay logged in all the time that way.

    I hope this is helpful.

    Love & Light,

    Rose
    Mom to Jon, 49, and Michael, 32, who were born with an undiagnosed progressive neuromuscular disease and courageous spirits. Our Angel Michael received his wings in 2003. Our Angel Jon received his wings April 2019. April 2020, Jim, the world's most wonderful Dad, joined them. Now, they all watch over me.

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  7. #4

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    Hello Rose!

    I never noticed that before! I thought it was only a second log-in attempt page and never saw the "if you have forgotten your password, click here" line

    Thank you!

    Uppitycats: I think if you have 3 devices, you might have a slight difference in the last octet of your ip address and I don't know if that will cause the server to not recognize the other devices if you try to use the same password on all 3. It is certainly worth a try, though! Please tell me if it works.

    #7

    p.s. Now that I've thought about it, I've signed into BT on other computers, so as long as you have the same log in name and password, you should be able to sign into BT from any computer. Now I understand that you have 2 different names and passwords.
    Last edited by Moderator #7; 10-27-2017 at 10:16 AM.

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  9. #5
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    Default

    Yeah, well I sent a note to Mike, haven't heard anything from him yet. I'm here right now on my laptop, so guess I'll just have to use it then.
    ...I am not a doctor nor medical professional, and don't pretend to be one, here... :o

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  11. #6
    Distinguished Community Member agate's Avatar
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    Default

    Wish I could help but don't know about Kindles. I do know that message board registrations are tied to e-mail addresses, and a different e-mail address--one not on record here--will get you a new user name provided you remember the password you've chosen for that user name.

    My guess is that you could re-register with a different e-mail address under a name that is whatever you want--maybe a slight variant of your current user names? uppitycats or cat dancer, for instance, instead of Uppitycats or Cat Dancer?

    If you have no other e-mail addresses, they're easy to get at no cost. If you do a Google search for "free e-mail addresses," you'll find a lot of them. gmx.com seems OK--it's the only alternate e-mail address I've used but I know there are plenty of them.
    MS, diagnosed 1980. Avonex 2001-2004. Copaxone 2006-2009.

    "Always put off until tomorrow whatever you think you should do today." --Anonymous



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  13. #7
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    Default

    Yeah, a new email would work, I guess. I just hope Mike sees this and comes up with an easy solution... like getting the two of them combined into one..so I know who I am! :)
    ...I am not a doctor nor medical professional, and don't pretend to be one, here... :o

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