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Stories like this one show why travel is such a challenge....

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    Stories like this one show why travel is such a challenge....

    This is a sad story but made me more aware than ever of just how much of a challenge any kind of travel can be. My experience with asking for those assistants at airports hasn't always been good but that was years ago. Looks as if it hasn't improved with time:

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    Last edited by agate; 02-24-2021, 12:21 PM.
    SPMS diagnosed 1980. Avonex 2001-2004. Copaxone 2006-2009. Glatiramer acetate since December 2020.

    #2
    ((((((Hugs to All)))))) ~

    agate ~

    What a tragic story!

    Obviously, the ball was dropped by the airline as well as the subcontractor, who provided the escort. Even after Bernice said she didn't need help, the airline manager should have provided help. That would be the case, even if an escort had not been requested for her by her family. It's just the right thing to do.

    I don't recommend watching the video of her fall, as it is quite upsetting. God bless the people, who flocked to Bernice's rescue.

    I've been invited by friends in various part of the U.S., Canada and England to visit, when COVID is over, if it ever is. I know that I am not physically able to do that, and I certainly would not want to travel without a companion, who was able bodied and could assist me. I wouldn't want to depend upon the airline to help me. And, I'm not using a wheelchair or a scooter, but I can see that in my future.

    My heart goes out to Bernice's family.

    Love & Light,



    Rose

    *Virtual Hugs Are Germ-Free!
    Mom to Jon, 49, & Michael, 32, born with an undiagnosed progressive neuromuscular disease. Angel Michael received his wings in 2003. Angel Jon received his wings in 2019. In 2020, Jim, their Dad, joined them.

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      #3
      The last time I flew things went along well with escorts everywhere they were supposed to be to push me throughout the airport....UNTIL the airline switched the gate I needed to be at....big oops and I was really Screwed. The announcement about the switch was made over the air and there was no one to even ask for help. I did get to the new departure gate but it was just an awful experience.
      Linda~~~~

      Be the kind of woman that when your feet hit the floor each morning the devil says:"Oh Crap, She's up!"..

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        #4
        I've never flown, so airports work just fine for me!
        "Given the millions of billions of Earth-like planets, life elsewhere in the Universe without a doubt, does exist."

        Albert Einstein

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          #5
          The woman is described as being a "'vulnerable' adult, who could become confused in unfamiliar places," which is precisely why the assistance was requested for her, I'd guess. I don't think most people would attempt taking a motorized chair on an escalator, and so she may have been confused when she did that?
          SPMS diagnosed 1980. Avonex 2001-2004. Copaxone 2006-2009. Glatiramer acetate since December 2020.

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            #6
            I think she probably was confused and I kind of question her ability to travel alone, even though help for her had been requested. If she had a straight thru flight with someone to see that she got on the plane and then someone to meet her at the gate I can see it, but it sounds as if this lady was too easily confused to be left alone in unfamiliar surroundings.

            I have flown several times since needing help with a wheelchair. Sometimes it worked out fine, but the one time it didnít it was extremely stressful. I canít imagine flying with a scooter.
            Virginia

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              #7
              ((((((Hugs to All)))))) ~

              Linda ~

              That does sound like a horrible experience! The airline should have provided you with someone to get you to the new gate. You should have sent a written complaint to the airline.

              agate ~

              I agree with you. So did the jury on her case. I can't even begin to imagine the trauma she endured from that fall, and the trauma her family experienced for 3 years litigating her case.

              Love & Light,



              Rose

              *Virtual Hugs Are Germ-Free!
              Mom to Jon, 49, & Michael, 32, born with an undiagnosed progressive neuromuscular disease. Angel Michael received his wings in 2003. Angel Jon received his wings in 2019. In 2020, Jim, their Dad, joined them.

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                #8
                Yikes! So sad. Thanks for sharing. Scooters are NOT escalator friendly at all.
                Mild Spastic Diplegia Cerebral Palsy and bad proprioception.
                My website for my original short films! http://cripvideoproductions.com/astrokeofendurance.php

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