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How do I report a "Bad Post" or SPAM?
This little triangle is the Moderator buzzer....

Click on this when you find a post that you believe is in need of moderator attention. It will open a message box for you to write a detailed reason for why you are reporting the post. Once reported, it sends an email to all the moderators of that forum and creates a discussion thread in one of the moderator's forums.

The identity of the user reporting the post is only known to the moderators, and will be kept confidential. Please help the moderators by reporting any inappropriate posts promptly. By doing so, everyone can be a functional part of the moderating team.

Thanks for you help...

What is the Infraction/Warning System, and how does it work?
This system of "User Infractions" is based on points given for the violation(s), or the frequency of violations in a defined period of time. Because we believe that the use of the "Frequency of Violations" would be too much like a "3 Strikes & You're Out" attitude, not allowing for the difference in severity of the violation. Therefore, we will be using the point system.

In this system specific violations of the Terms of Service and Community Policy located in the FAQs will be configured as "Infraction Levels".

Infraction Levels will be configured as follows, this is a rough description of how it works....
  1. Points: A point value based on the severaty of the violation. For example, spammers, pornography, & researchers would get enough points so that they would be immediatly receive a permanent ban, while someone who merely lost their temper & posted something inappropiate would get a very small number of points.
  2. Expiration Time: Each infraction has an expiration time. These are set to the amount of time that this infraction stays in the user's "Infraction Record". Once the expiration time has passed, the points are removed.
  3. Ban Levels: These are set at levels so that temporary or permanent bans are given when member has recieved enough points for that level. Example: A one day ban may be set for 5 points, 2 days at 10pts, where a permanent ban might be at 50-100.....
  4. Suspension vs Banning: For this system, BTC has created a new group for those that have recieved a temorary ban. This is the "Suspended User" group. When a user is placed on a temporary ban, they are given the permissions of this usergroup rather than the "Banned" usergroup. This way, a member that is suspended, can still be allowed some forum priviledges.
Please Note:
  1. Infraction points add up. If a user receives enough Infraction Points to add up to a Ban Level, before the expiration time is up for the infractions, then they will be banned for the period of time that the number of points allows.
  2. Infractions are Reversable This may only be done by communicating privately with the moderators. While I am currently working on creating a forum for appealing/discussing decisions with the moderators. Until then, email is the way to do it.
  3. Infractions are Discussed. Because of these new features available in the updated vBulletin, we now have a forum where all infractions given, automatically create a discussion thread. Here moderators are kept informed about actions taken. Since no moderator is above making errors of judgement or just clicking the wrong button, this gives a space for the other moderators to comment and give their opinion. If it is decided that any action taken was improper for the situation, then it will be adjusted.
  4. This will be an ongoing development. Over time, we will be developing this system, editing and amending it to more effectively & fairly give consequenses to situations that commonly occur here. When new issues regarding violations of BTC policy, new infractions will be defined.
This system is in a trial stage here at BrainTalk Communities.

Because of the issue brought forth regarding a reformation of how moderator actions are carried out, BTC is giving this system a try. It may fail, or it may be the best thing since frozen OJ....

We will strive to make it good.

My personal opinion; Is that it will give an approach to our online community moderation that shows more "Mercy under the Law", so to speak. All infractions except the most extreme all are "forgiven" over time. The only ones that get permanently banned will be those who insist upon repeatedly breaking the rules. Since all warnings given are also governed by the same expiration period, when dealing with minor infractions, usually only those with a previous warning for that offence will receive infraction points. If I can tweak things right, "Suspended Users" will have a forum where they may freely and openly discuss their position with the moderators.

What you can do as members: All of us volunteering at BTC always invite members to post any ideas, suggestions, and even constructive critcisms & complaints. I will be talking to John about a way that these issues can be more effectively addressed than by email. I will be working towards a specific forum for such posts. This forum might end up being one that is more heavily moderated than others, we will have to see what can be done.

By all means, please feel perfectly free to comment or ask questions, however, BTC does expect that they follow the Community Policy of being Supportive, Respectful, & Informative.

Thank you for your participation & cooperation.

David Hosobuchi
Community Manager

This post may be edited or ammended as developmemts to this system are implemented.

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